Monday, July 1, 2013

Blackboard Student Help Desk Change

As of today, the Blackboard Student Help Desk will be run by Collegiate Admission & Retention Solutions (CARS). Students who need assistance with issues on Blackboard can contact CARS at their toll-free number 866-822-8748, although the college's Blackboard Help Wizard can still be accessed at the STLCC website; if the Wizard cannot assist students with their problem, they will be redirected to the CARS number.

Students will only be redirected to the number number through August 1, at which case the previous technical support company will officially cease running any part of the Help Desk.